Returns & Exchanges
At SOLMAR, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items. If your new piece isn’t the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain attached and intact.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location near you.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days.